Frequently Asked Questions
Both! The STEPIN2NOW swimsuit’s two-sided design provides the look, coverage, and support of the traditional one-piece swimsuit, but is much easier to put on. Instead of a top and a bottom like a tankini, it is made of two vertical half-suits. It doesn’t matter which half you put on first, the second half slides easily on top of the first. See how it works in our video.
Each half suit has one shoulder strap and two leg openings. Select one half-suit and put your legs into the leg openings as if you were putting on an ordinary one-piece suit. One leg opening is larger than the other to give you more room. You will see only the regular, moderate leg openings when you have the whole suit on. Slide the shoulder strap up and you will see that there is no fabric on your other side, so no need to twist or pull to put your arm through the strap. Repeat with the other half suit, slipping it easily up over the first.
A fabric tie is attached at the bra cup on each side. If you would like more support from the bra, tying the sides together will help. But if you care more about freedom of movement, don’t tie them. In months of testing no one has ever popped out of the suit. Some customers just tuck the ties under and forget about them.
Look in the mirror! You will see yourself in a beautiful, cross-over or “surplice” style swimsuit with moderate leg coverage. The surplice style is slenderizing and comfortable.
No it does not matter which side is underneath, so try it both ways (with left side on top or right side on top) to see which is easier for you to put on and looks best on you. If you have an injury or painful joint on one side, protect it by putting that side on first.
Each half-suit has two leg openings and one shoulder strap. We made the leg opening on the shoulder strap side larger for two reasons. First, it gives you more room to slide your leg through, with a little less bend to your knee. Second, it reduces the amount of fabric you pull up which means less “pull” on your hands and wrist. The regular size leg opening on the other side of the half suit also doesn’t “pull” because there is no shoulder strap on that side and the fabric comes only to your waist.
The Stepin2now by H2oWear suit features the “Floating Bra System” for improved support. Elastic running under the breast is attached to a panel at the side of the suit with soft foam cups sewn in above the elastic. The “lining” is made of the same fabric as the suit to keep the bra’s shape. Each half-suit has a matching fabric tie at the crossover point. Tying these provides additional support and a bit of coverage.
Take your bust, waist, hips and torso measurements and then check the H2oWear Size Chart. Keep in mind that the 100 % polyester Chloroguard fabric has less stretch than lycra or spandex fabrics. The sizes in the chart are standard sizes and similar to other fitness swimsuits. If the chart suggests more than one size for your figure, order the larger one.
Yes, the STEPIN2NOW by H2oWear suit is ideal for water aerobics, aquatic therapy, and for lap swimming. It is not designed for competition swimming and it does not provide “compression” for speed or to make you look thinner. It stays in place in the water and allows you to move freely. It is popular both among women who swim and those who do water exercise. Lap swimmers especially appreciate the independence of the shoulder straps. Some have said they feel like they have nothing on.
YES! Helping women participate in aquatic therapy is one of our most important goals. Women participating in physical therapy in the water are pleased to be able to put on our suit without assistance. Our Chloroguard fabric can withstand the higher temperatures and strong chlorine in most hot tubs or jacuzzis. However you need to be careful not to snag the suit on the benches.
YES, you can wear two colors. The Fall, 2016 STEPIN2NOW by H2oWear suit comes in Black, a black/white print called Spice, and a “two-color” half Black- half Spice choice shown in the photograph on-line and in the Fall 2016 catalog. We expect the Winter (Jan./Feb. 2017) STEPIN2NOW by H2oWear collection to be available in the standard color choices shown on h2owear.com. In addition a number of lovely new print fabrics will be available to mix and match.
Please don’t use the spin dryer machine some pools provide. Not only are you likely to damage the fabric, the ties at the bra could get caught in the spinner.
Your STEPIN2NOW by H2oWear suit does not need special washing. We suggest that you rinse it well in cold water every time you wear it. You can machine wash it on a gentle cycle with other similar colors. Use cold or cool water, a little mild detergent, and no bleach or Woolite®. Tumble dry on low.
If you want to wrap your suit when it is wet, please use a clean plastic bag. Don’t use a towel. The suit’s polyester thread will pick up lint from most towels.
To help you take good care of your swimsuit STEPIN2NOW by H2oWear makes an elastic drying line that doesn’t need clothespins. You can pull the line through the straps of your swimsuit or stretch the line taut and push the shoulder straps through the twist in the elastic. You hang it up by hooking the ends of the line around a towel rod, a faucet, or a doorknob, whatever you prefer. This line is designed for swimwear and lingerie, not for heavy things like jeans. Keep it with your suit to take while traveling.
The drying line is our gift to you when you purchase a STEPIN2NOW by H2oWear swimsuit.
The STEPIN2NOW swimsuit is manufactured and sold exclusively by h2owear and is known by the combined name “STEPIN2NOW by h2owear”. When you click on the SHOP button on Stepin2now.com you will be linked to the STEPIN2NOW page of h2owear.com. Or you may go directly to www.h2owear.com to order online. You may also order through the h2owear catalog, or call 800-321-7848 for sales and all customer service needs.
For more information about the STEPIN2NOW by h2owear suit call Anne Byrnes at 800-862-4662, or email her at firstname.lastname@example.org.
The friendly h2owear customer service staff members are happy to offer expert assistance.
If you aren’t sure about your size, or color choices, or the warranty on the Chloroguard fabric, or for any other question, please don’t hesitate to call h2owear at 800-321-7848.